Omni Hotels & Resorts have expanded their GroupSync Instant Booking technology with Groups360 at all Omni properties in the United States and Canada. The new system allows event organisers to book hotels for small group blocks directly online, improving efficiency and streamlining the often complex RFP-based group booking process. Not only does this offer a faster and more convenient method for group travel organisers and planners, but the system provides direct data integration which is needed to offer real-time group rates and room availability. The company’s chief sales officer reaffirms Omni’s commitment to innovation and customer satisfaction within the meetings and events industry.
- Omni Hotels & Resorts has expanded GroupSync Instant Booking, improving efficiency in small group booking procedures.
- The GroupSync Instant Booking technology enables event organisers to make direct online bookings, bypassing the need for direct contact with the property.
- The system provides real-time group rates and room availability through direct data integration.
- This move demonstrates Omni Hotels & Resorts’ commitment to innovation and customer satisfaction in the meetings and events industry.
The introduction of this instant booking service streamlines the process significantly, making it simpler to book between 10-25 guest rooms in a single transaction. The system is expected to help both travel planners and Omni’s sales teams become more efficient through automation. The idea is to provide a seamless experience for group businesses, and the ability to self-serve for smaller room blocks has been identified as an important offering. Omni’s partnership with Groups360 will continue to focus on what matters most to their guests as they further elevate their brand’s offerings. This move highlights Omni Hotels & Resorts’ determination to lead and innovate in the meetings and events industry.