• ‘The Technology Lab Podcast’, discusses the key takeaways from the recent CCH Connections user conference.
• Hosts Randy Johnston and Brian Tankersley discuss the importance of artificial intelligence (AI) and its implications for the future of technology.
The Technology Lab Podcast recently published a recap of the CCH Connections user conference, which took place in December 2023. The podcast featured technologists Randy Johnston and Brian Tankersley discussing the key technologies presented at the conference.
Notably, AI was a prominent theme at the event, with many senior executives from different businesses eager to understand how it can be implemented strategically. The private AI model being used by Wolters Kluwer CCH was particularly highlighted, indicating industry concerns about privacy when dealing with AI.
It was also mentioned that over 50% of Wolters Kluwer’s revenue comes from products incorporating AI. This underlines the pervasive nature of AI across different sectors and its growing importance in modern technology.
The episode also noted beneficial improvements in legacy technologies that aid accuracy, such as Optical Character Recognition (OCR). The integration of AI and advances in these existing technologies are proving to be promising development paths for businesses.
Furthermore, the podcast hosts provided some insight into the realities of AI in the industry. They emphasized that while there is hype around the technology’s potential, it is still an evolving field, and businesses need to build trust in AI before fully jump into it.
Another area of concern discussed was the increasingly changing privacy regulations. It was strongly suggested that CPA firms would need to add a privacy platform to stay compliant with these emerging regulations.
It was also mentioned that Kathy Rowe had a significant promotion, now leading the professional market out of Dallas. She was lauded for her role in integrating across different platforms, improving the coordination and effectiveness of the CCH team.